Norfolk Southern anticipates system outage impact to last for weeks

On August 28th, 2023, Norfolk Southern Corporation provided an update about a technology problem that affected their railway operations. Earlier that day, there was a technical issue, not related to cyber security, that caused problems for their railway operations. The teams at Norfolk Southern worked diligently throughout the day to fix the problem, and they were successful in restoring all their systems by 7:00 p.m. ET on the same day. They are now in the process of safely bringing their railway network back online. Throughout this situation, Norfolk Southern has maintained communication with their customers and intends to collaborate with them to provide new schedules for their shipments. The company foresees the operational effects to persist for around a couple of weeks

To view Norfolk Southern's system outage update, visit Norfolk Southern Newsroom