PersonalTouch
Your partner and copilot — all in one.
What’s our business style? We make things easy for you. Every day we’re here to listen to your needs and provide all the information you need to know.
The one you can rely on
When we call ourselves “partners” we mean it. That’s why 98% of our customers return to ship with us. Not many international shipping firms can say that.
To help you make informed supply chain decisions, we pair each Eastern customer with their own dedicated team member committed to getting things right. That’s why our team touches each freight transaction an average of 60 times over the course of the transportation process. We know that accuracy matters to you. It matters to us too.
International expectations
No one likes being given the runaround. And when it comes to the intricacies of air freight, intermodal shipping, customs, and logistics management, you definitely want someone attentive and responsible. That’s Eastern.
Rest easy knowing that your Eastern operations representative is keeping a close eye on your international supply chain, the federal requirements of your imports and exports, and your final invoice. After all, our job is to get your cargo where it needs to go — quickly, securely, and without hassle or stress.